Vinted Members Voice Anger Regarding Sizing Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Updates
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.